Shipping Policy
Shipping & Delivery
Shipping fees are calculated based on package weight and destination, we offer free Postal Shipping for orders over the US $59.99.
Delivery Time=Processing Time+Shipping Time
(*Note: The dates mentioned below are business days)
If you order a sex toy, usually, it will need 1-5 business days of processing time and then 6-25 business days of shipping time. Therefore, you can expect to receive it in 7-30 business days.
To make this possible, we have partnered with various merchants and product artisans worldwide who offer only the best quality products at the best value for your money.
We make sure that you get the most out of every purchase you make with us. Shop from anywhere in the world and we will ship them to you!
Shipping usually takes up to 1 to 3 weeks but may also arrive earlier or later, depending on where you and your products merchant are located. You can always track them using the tracking number provided in your order here.
Country / region | Shipping | |||||||||
Main | Shipping Flats | Free Shipping | Standard Shipping | Faster Shipping | ||||||
Cost | Shipping Time | Cost | Shipping time | Cost | Shipping Time | Cost | Shipping Time | Cost | Shipping Time | |
US $9.99 (Orders 30.00 – 59.98USD) | 9-18 | US $15.99 (Orders 0.00 – 29.99USD) | 9-18 | US $0 | 4-10 | US $19.99 | 7-16 | US $29.99 | 5-15 | |
Country | United States (except Puerto Rico, Virgin Islands, Guam, Alaska, Hawaii, and Northern Mariana Islands ), Canada, United Kingdom, Germany, Australia, Austria, Belgium, Denmark, France, Ireland, Italy, Netherlands, Portugal, Spain, Sweden |
*Please note: Do not count as a business day and should be considered when calculating shipping times.
Mailing method:
The products will be transported to your country by plane, and at the same time, local logistics partners delivers them to your address.
Track Your Package
If you’re concerning your order status, please visit https://www.17track.net/en to track it online.
You can find tracking information in your Order Shipped email. If an order includes multiple items, each may have separate delivery dates and tracking information.
About Unsuccessful Delivery
Refund Policy for Unsuccessful Delivery:
The refund policy is not applied in any case including items damaged, lost, etc. Otherwise, insurance should be applied.
Return Parcel:
In any case, the parcel may return to us for one of the following reasons.
- Unclaimed (>90% * All Parcels will be returned if they are unclaimed within 14 days upon arrival.)
- The address is not detailed enough to be delivered successfully.
- The recipient has moved away and cannot receive the courier.
- The goods need to be returned to a better address.
- No such street or number.
- Cannot be forwarded by address or delivery.
- The courier was rejected.
- The order is canceled and no more delivery will be carried out.
Disregarding any reasons, the Company will be charged the return delivery cost by our local Post Office for all undelivered or unclaimed parcels. The customer should be responsible for the return delivery charge and re-shipment charge if parcels or goods returned “unclaimed” or due to address the related problems.
If you have any further questions, please contact our customer services at support@sosrose.com
